Advancing the technical communication profession in Upstate New York

Creating the “Write” Culture with Anisi Rouleau and Abby Brunn

Wednesday, November 15, 2023 Sure, having a good company culture is great. But what does it have to do with technical communication? In this session, hear how technical writers and editors created the “write” culture at a 2022 Fortune Best Place to Work.

We’ll cover our three Cs of creating the “write” culture: cultivating, campaigning, and communicating. First, you’ll learn how to cultivate your team’s skills with thorough training, support from leadership, and team-building activities. Then, you’ll learn how to campaign for the importance of technical communication throughout your company so that you can get involved with processes from start to finish. Lastly, you’ll learn how to communicate using “radical transparency” and “extreme ownership” to resolve issues and welcome feedback.

Wednesday, November 15, 2023 at 7pm ET
Online event

Smiling woman with black shirt and short, bright pink hair

Anisi Rouleau

As a Technical Content Manager, Anisi leads her team to write knowledge base articles, release notes, video scripts, and UI text. Both in and out of the office, Anisi prides herself on being “extra at all times”. She loves bad jokes, video games, and any reason to wear a costume.

Abby Brunn

As a UX writer and editor, Abby has served as the resident word nerd for everything from technical manuals to button copy. When she’s not writing error messages or double-checking herself in Grammerly, she loves to hang out with her fiancé, cuddle with her cat, and play cozy games on her Nintendo Switch.